Privacy Policy

Effective date: June 7th, 2025

Dr Wendy Nicholls Consulting (“us”, “we”, or “our”) operates the https://drwendy.co.uk/ website (hereinafter referred to as the “Service”).

This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data. We are committed to protecting your privacy and handling your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, the terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible from https://drwendy.co.uk/

Information Collection And Use

We collect several different types of information for various purposes to provide and improve our Service to you.

Types of Data Collected

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information collected on the website may include, but is not limited to:

Email address
First name and last name

Usage Data

We may also collect information on how the Service is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

Tracking & Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.

Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept essential cookies, you may not be able to use some portions of our Service. For non-essential cookies (such as analytics cookies), we will obtain your explicit consent via a cookie banner before placing them on your device.

Examples of Cookies we use:

Session Cookies. We use Session Cookies to operate our Service.
Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
Security Cookies. We use Security Cookies for security purposes.

Use of Data

We use the collected data for various purposes:

To provide and maintain the Service
To notify you about changes to our Service
To allow you to participate in interactive features of our Service when you choose to do so
To provide customer care and support
To provide analysis or valuable information so that we can improve the Service
To monitor the usage of the Service
To detect, prevent and address technical issues
To send you newsletters and website updates (where you have consented

Legal Basis for Processing Your Personal Data

We will only process your Personal Data when we have a lawful basis to do so under the UK General Data Protection Regulation (UK GDPR). The legal bases we rely on include:

Consent: We process your First Name, Last Name, and Email Address for the purpose of sending you newsletters and website updates when you have explicitly subscribed via our website form. You have the right to withdraw your consent at any time by clicking the unsubscribe link in any email you receive from us. We will also rely on your consent for placing non-essential cookies on your device.
Legitimate Interests: We may process your Usage Data (including IP address, browser type, pages visited) to understand how our Service is used, to improve its functionality, and for security purposes. We rely on our legitimate interest to operate and improve our website and services, provided these interests do not override your fundamental rights and freedoms.
Legal Obligation: We may process and disclose your Personal Data where necessary to comply with a legal obligation to which we are subject (e.g., for tax purposes or in response to a valid legal request.

Data Retention

We retain your Personal Data for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Subscription Data (Email, First Name, Last Name): If you unsubscribe from our newsletter, your subscription data will be immediately deleted from our database.
Usage Data: We retain Usage Data for as long as necessary to provide and improve the Service, and for a reasonable period afterwards to comply with legal obligations. The retention period for this data is also influenced by the policies of our service providers, such as Wix and Google Analytics

Transfer Of Data

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

If you are located outside United Kingdom and choose to provide information to us, please note that we transfer the data, including Personal Data, to United Kingdom and process it there.

We use third-party service providers who may process your data outside the UK/EEA. We ensure that any such transfers comply with UK GDPR by relying on appropriate safeguards:

Wix: Utilizes data centers in the United States, Ireland, South Korea, Taiwan, and Israel for storing site-visitors' data. Wix relies on Standard Contractual Clauses (SCCs) for transfers of personal data outside the UK/EEA.
TidyCal: TidyCal’s primary data-processing infrastructure is hosted in secure, GDPR-compliant facilities in the United States. Data may also be processed or stored in other regions (e.g., within the EU) under strict transfer safeguards such as Standard Contractual Clauses (SCCs).
PayPal: PayPal's primary production environment for data processing is located in the US-Phoenix Oracle Cloud region, with a disaster recovery environment in the US-Ashburn Oracle Cloud region. PayPal ensures data transfers are compliant with data protection laws through various mechanisms, including SCCs.
Google Analytics: This service processes data in the United States. Google relies on Standard Contractual Clauses (SCCs) for data transfers from the UK/EEA.

We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

Disclosure Of Data

Legal Requirements

We may disclose your Personal Data in the good faith belief that such action is necessary to:

To comply with a legal obligation
To protect and defend the rights or property of Dr Wendy Nicholls Consulting
To prevent or investigate possible wrongdoing in connection with the Service
To protect the personal safety of users of the Service or the public
To protect against legal liability

Security Of Data

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Service Providers

We may employ third party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related services or to assist us in analysing how our Service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Analytics

We may use third-party Service Providers to monitor and analyze the use of our Service.

Google Analytics Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network. You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity. For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en

Your Data Protection Rights

Under the UK GDPR, you have the following rights regarding your Personal Data:

The right to be informed: You have the right to receive clear, transparent, and easily understandable information about how we use your personal data and your rights (which is why we provide this Privacy Policy).
The right of access: You have the right to request copies of your personal data that we hold.
The right to rectification: You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
The right to erasure ("right to be forgotten"): You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to data portability: You have the right to request that we transfer the data that we have collected to another organisation, or directly to you, under certain conditions.
The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions (e.g., where we are relying on legitimate interests or for direct marketing).
Rights in relation to automated decision making and profiling: You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you. (Note: We do not currently use automated decision-making or profiling that would have such legal effects on you).

To exercise any of these rights, please contact us at drwendynicholls@gmail.com. We will respond to your request without undue delay and in any event within one month of receipt of the request.

Right to Lodge a Complaint with the Supervisory Authority:

You have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you are concerned about how we are processing your personal data or if you believe your data protection rights have been violated. The ICO can be contacted at: https://ico.org.uk/make-a-complaint/ or by calling their helpline.

Links To Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Children’s Privacy

Our Service does not address anyone under the age of 18 (“Children”).

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

Changes To This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the “effective date” at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

By email: drwendynicholls@gmail.com